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Business IT Services & Support

Reliable, secure, and scalable technology for small and mid-sized businesses.

Why Choose Palm BC Tech for Your Business?

From small businesses to larger operations, we deliver professional-grade IT solutions with a personal touch. We keep your systems reliable, secure, and cost-effective—so you can focus on running your business.

What you get

Compliance-focused security
Cloud & backup best practices
Proactive monitoring & automation
Local, responsive support

Managed Services for Modern Businesses

Flexible plans and project work—tailored to your environment.

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Managed IT services

Managed IT Services & Support

  • Helpdesk & on-site support
  • Patch & asset management
  • Vendor & license management
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Cybersecurity services

Cybersecurity Risk Assessment & Mitigation

  • Endpoint, email & identity security
  • Policies, MFA & awareness training
  • Monitoring, alerting & response
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Microsoft 365 administration

Microsoft 365 Management & Email Security

  • Tenant hardening & conditional access
  • Exchange, OneDrive, SharePoint
  • Defender for Office 365
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Network configuration and monitoring

Network Configuration & Monitoring

  • Firewalls, switches, Wi-Fi design
  • VLANs, VPNs & QoS
  • 24/7 performance monitoring
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Backup and disaster recovery

Backup & Disaster Recovery Solutions

  • 3-2-1 backups & immutability
  • Server & M365 backup
  • DR runbooks & testing
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Cloud migration and virtualization

Cloud Migration & Virtualization

  • Azure, AWS, hybrid design
  • Server consolidation & VDI
  • Cost optimization
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AI-powered monitoring and automation

AI-Powered Monitoring & Automation

  • Anomaly detection & alerts
  • Self-healing tasks & patching
  • Reporting & SLA dashboards
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Remote desktop and VPN access

Remote Desktop & VPN Access

  • Secure remote work setups
  • Zero-trust & MFA policies
  • Audit & logging
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QuickBooks multi-user and server setup

QuickBooks Multi-User & Server Setup

  • Server hosting & shares
  • File locking & performance tuning
  • Backups & access control
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The Importance of Cybersecurity

Threats like ransomware, phishing, and data breaches target organizations of every size. Solid security reduces risk, avoids downtime, and builds trust with your clients.

  • Protect sensitive customer and business data
  • Prevent financial loss due to downtime or breaches
  • Meet compliance and cyber-insurance requirements
  • Keep operations running smoothly
Request a Risk Assessment
Security dashboard

Managed IT Services & Support

Keep your team productive with responsive helpdesk, on-site support, and proactive maintenance. We manage updates, assets, vendors, and licenses so nothing slips through the cracks.

  • Helpdesk, remote & on-site support
  • Patch, inventory & lifecycle management
  • Vendor & license administration
Get a Plan
Managed IT support team

Microsoft 365 Management & Email Security

Harden your tenant, streamline collaboration, and protect mailboxes against phishing and malware with Defender for Office 365.

  • Conditional Access & MFA enforcement
  • Exchange, SharePoint, OneDrive governance
  • Defender for Office 365 policies & tuning
Secure My Tenant
Microsoft 365 administration

Network Configuration & Monitoring

Design, secure, and monitor your network for consistent performance—from firewalls and switches to Wi-Fi, VLANs, and VPNs.

  • Firewall hardening & segmentation (VLANs)
  • Site-to-site/remote VPN & QoS
  • 24/7 monitoring, alerting & reporting
Request a Network Review
Business network configuration

Backup & Disaster Recovery Solutions

Protect data with the 3-2-1 rule, immutable copies, and tested runbooks—covering servers, endpoints, and Microsoft 365.

  • 3-2-1 backups with immutability
  • Server, workstation & M365 backup
  • Runbooks, RTO/RPO targets & DR testing
Get a DR Plan
Backup and DR infrastructure

Cloud Migration & Virtualization

Move workloads to Azure/AWS or modernize on-prem with virtualization and VDI—without overspending.

  • Discovery, migration, and hybrid design
  • Server consolidation & VDI
  • Rightsizing & cost optimization
Plan My Migration
Cloud platform migration

AI-Powered Monitoring & Automation

Detect issues earlier and fix them faster with ML-driven alerts, self-healing tasks, and clear SLA dashboards.

  • Anomaly detection & correlation
  • Automated patching & remediation
  • Executive health & SLA reporting
See a Demo
AI operations monitoring

Remote Desktop & VPN Access

Enable secure work from anywhere with zero-trust policies, MFA, and detailed audit trails.

  • Secure RDP/VDI & app publishing
  • Zero-trust & MFA enforcement
  • Logging, auditing & alerting
Enable Remote Work
Secure remote access

QuickBooks Multi-User & Server Setup

Speed up QuickBooks and stop file locks with the right hosting, SMB permissions, and backups.

  • Multi-user server hosting & shares
  • File locking, connectivity & performance tuning
  • Routine backups & access control
Optimize QuickBooks
QuickBooks server setup

Ready to modernize your IT?

Get a tailored plan for support, security, and reliability.

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